Refund & Return Policy
Last Updated: April 8, 2026
At myhalalpazar.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
1. 14-Day Return Window
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. After this 14-day period, we unfortunately cannot offer you a refund or exchange.
2. Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it. This means the item must be:
Unopened, unused, and unworn.
In its original packaging.
Including all original tags, labels, and accessories.
3. How to Initiate a Return
To start a return, please contact us at [email protected].
If your return is accepted, please ship your package to the following address:
Menba Trading LLC 356 Getty Ave, Bldg 5 STE 311 Please Note:
Customers are responsible for paying their own shipping costs for returning items.
Shipping costs are non-refundable.
We strongly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Items sent back to us without first requesting a return will not be accepted.
4. Damages and Issues
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to make it right as quickly as possible.
5. Non-Returnable Items
Certain types of items cannot be returned for health and safety reasons:
Perishable goods: Such as food, frozen items, or snacks.
Personal care goods: Such as beauty products or hygiene items.
Custom products: Such as special orders or personalized items.
Hazardous materials: Such as flammable liquids or gases.
Sale items and gift cards.
6. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
7. Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund to your account. If more than 15 business days have passed since we’ve approved your return and you have not received your refund, please contact us at [email protected].
8. Contact Information
For any questions regarding returns and refunds, please reach out to us:
Company Name: Menba Trading LLC
Website: myhalalpazar.com
Address: 356 Getty Ave, Bldg 5 STE 311
Email: [email protected]
EIN: 41-4864675